In early 2024, I ran an experiment on myself. For one month, I committed to a specific compassion practice with every patient I saw. The practice took approximately 40 seconds. I want to tell you what happened.
The Background
The research that inspired the experiment comes from several converging streams. Rakel et al. (2011) demonstrated that patients who perceived their physicians as more empathic recovered faster from the common cold. Hojat et al. (2011) found that diabetic patients whose physicians scored higher on the Jefferson Scale of Physician Empathy had better HbA1c control and fewer acute complications. Trzeciak and Mazzarelli (2019) compiled the evidence in their book Compassionomics, arguing that compassion is not merely a nice addition to clinical care but a measurable variable that affects outcomes.
What struck me about this research was the specificity of the mechanism. Patient perception of clinician compassion predicted outcomes. It was not the clinician's self-assessment that mattered. It was what the patient experienced.
This suggested that the intervention, whatever it was, needed to be visible to the patient. It needed to land in a way the patient could feel.
The Practice
The practice I chose was simple. Before entering each patient's room, I paused. I took one conscious breath. And I silently set an intention: I am here to help this person.
Then, in the first 30 to 40 seconds of the encounter, I did three things deliberately. I made eye contact. I asked an open-ended question about how the patient was doing, not how the injury was doing. And I waited for the answer without interrupting.
That was it. Forty seconds.
What Happened
The first thing I noticed was how difficult it was. Not the practice itself, which was simple, but the conditions that opposed it. The schedule pressure. The electronic health record demanding attention. The habit of efficiency, honed over years of practice, that wanted to get to the point.
The pause before entering the room felt indulgent at first. I had other patients waiting. The thirty-second listening felt like forever when my mind was already on the next task. I had to override my own programming.
But something shifted around day ten. The pause became less effortful, almost like a reset button between encounters. The listening became less like a performance and more like genuine curiosity. I started to notice things about patients I had been too rushed to see before.
The patients noticed too. I cannot quantify this, but the texture of the encounters changed. Patients seemed to relax faster. They disclosed more relevant information. Some of them commented explicitly: "You really listen." "Thank you for taking the time." These comments startled me. The intervention took 40 seconds.
The Data I Wish I Had
I did not run a formal study. I was a clinician experimenting with my own practice, not a researcher with IRB approval and outcome measures. So I cannot tell you that my patient outcomes improved, though the broader literature suggests they likely did.
What I can tell you is that my own experience of practice changed. The work felt less depleting. The emotional weight of each encounter seemed more bearable. I left the clinic less tired and more connected to why I do this work.
This is consistent with the neuroscience. Singer and Klimecki (2014) demonstrated that compassion activates reward circuits rather than pain circuits. The practice was not adding to my load. It was shifting the circuit that processed the load.
What I Learned
The experiment taught me several things.
First, compassion is not an add-on. It does not require more time. It requires different time, 40 seconds of intentional presence at the beginning of an encounter rather than 40 seconds of rushed documentation later.
Second, the barriers to compassion are mostly internal. The schedule pressure was real, but the biggest obstacle was my own habituation to efficiency. I had to choose, moment by moment, to override a pattern that was no longer serving me or my patients.
Third, the practice was self-sustaining. Unlike interventions that require willpower and discipline, this one became easier with repetition. The neural pathways for presence and curiosity strengthened. The habit of rushing weakened.
Fourth, the effects rippled. Patients who felt seen seemed to engage more actively in their care. Colleagues noticed the change in my demeanor. The unit culture, in some small way, shifted.
The Invitation
I am not suggesting that 40 seconds of compassion practice will fix healthcare. The systemic problems are real, and they require systemic solutions. But I am suggesting that individual clinicians have more agency than we often believe, and that the exercise of that agency can change both our patients' experiences and our own.
The practice I described is not proprietary. It is ancient. It is some version of what every wisdom tradition has always recommended: pause, breathe, show up, pay attention, care.
Try it for a week. See what happens.
References
- Hojat, M., et al. (2011). Physicians' empathy and clinical outcomes for diabetic patients. Academic Medicine, 86(3), 359-364.
- Rakel, D., et al. (2011). Perception of empathy in the therapeutic encounter: Effects on the common cold. Patient Education and Counseling, 85(3), 390-397.
- Singer, T., & Klimecki, O. M. (2014). Empathy and compassion. Current Biology, 24(18), R875-R878.
- Trzeciak, S., & Mazzarelli, A. (2019). Compassionomics: The revolutionary scientific evidence that caring makes a difference. Studer Group.